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单词 customer care
释义 ˌcustomer ˈservice ( ˌcustomer ˈcare [])

noun

[, ] the way in which a company treats its customers and answers their questions, complaints, etc.顾客服务How you handle complaints is an important part of customer service.你如何处理投诉是顾客服务的重要部分。changes in the way some customer services are delivered改变提供某些顾客服务的方式You can now contact our customer-service centre by email.现在你可以通过电子邮件联系我们的顾客服务中心。excellent / good / poor customer service优良/良好/欠佳的顾客服务 to deliver / improve / provide customer service提供/改善/提供顾客服务 a customer-service adviser / centre / department / manager / representative顾客服务顾问/中心/部门/经理/代表 ˌcustomer ˈservices [, ] the department in a company that deals with customers' questions, complaints, etc.顾客服务部A copy of the brochure is available from customer services.可向顾客服务部索取一份小册子。She is head of customer services.她是顾客服务部的负责人。Customer Services has/have improved its/their efficiency.顾客服务部已改善了工作效率。
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