[] () used to describe an employee who deals directly with customers or physically makes a product第一线(员工)◆Front-line staff should know all the products on sale.第一线员工应该了解所有的销售产品。used to describe a manager who deals directly with a group of workers(管理者)第一线◆The frontline manager has an important role in supporting the team. 第一线管理者在支持团队工作方面起重要作用。