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单词 mystery shopper
释义 ˌmystery ˈshopper

noun

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() a person whose job is to visit or telephone a shop/store or other business pretending to be a customer, in order to get information on the quality of the service, the buildings, special features, etc.神秘顾客(受雇假扮成顾客去了解服务质量等的人)A restaurant chain employs mystery shoppers to secretly check on the quality of customer service.一家餐馆连锁店雇用神秘顾客秘密检查客户服务质量。 ˌmystery ˈshopping

noun

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