[] ( ESS) () a system in which employees can use the Internet to do administrative tasks connected with their pay, benefits, personal information, etc. that used to be done by managers or office staff员工自助服务(员工可以利用互联网处理与其薪酬、福利、个人信息等有关的行政事务,而这些工作过去是由经理或行政人员做的)